MAISON LES CRÉATIFS
DEADLINES & DELIVERY
Validation and production of your order
- You order one of our Signature Designs
We have your boxes in stock , these are sent within 24 to 48 working hours to the address of your choice.
If your boxes are not in stock in full, the shipment will be made at once, after a period of 8 to 12 days of manufacture.
- You choose one of our Modular Boxes
We manually check the conformity of your order. Once your file has been validated (within 24 to 48 working hours), we can start producing your packaging. Now follows our standard manufacturing lead time of 8-12 business days.
- You opt for our Custom Boxes
- You choose to work with our professional graphic designer
We contact you to list your desires and discuss your brand identity . We then make several proposals to you. This step takes about 5/7 days depending on the complexity of the project.
- You send us your template
Our graphic designer checks that it is compliant . If so, your order is sent to production within 24 to 48 hours. Otherwise, we give you our recommendations and await your feedback so that we can start production.
In all cases, our production time is 8 to 12 days, in addition to the validation and/or graphics times if there are any.
DELIVERY OF YOUR ORDER
As soon as your order is ready to leave our partner workshop, you will receive a shipping confirmation email. It leaves our workshop to reach the address of your choice
This contains your tracking number as well as a link allowing you to follow the journey of your order live.
Parcels are delivered FREE in France within 24 to 48 working hours with our trusted partner Chronopost.
Deliveries in Europe are also made via Chronopost within 3 to 5 working days.
In the event of a problem related to the delivery of your order, our customer service is at your disposal to guide you as best as possible.